Wendy has spoken at the following conferences:

  • American Marketing Association/American Society for Quality (AMA/ASQ), Customer Satisfaction & Quality Measurement Conference
  • Institute for International Research (IIR), Measuring Customer Satisfaction Conference
  • Federal Aviation Administration/Airport Minority Advisory Council (FAA/AMAC), Airport Business Diversity Conference
  • Airports Council International (ACI), Airport Concessions Analysis Seminar
  • International Council of Shopping Centers (ICSC)